Shipping

Shipping Information

We proudly offer international shipping on all of our products, ensuring that you can enjoy them no matter where you are in the world.

After placing your order, delivery is typically expected within 7-12 business days. While uncommon, logistical issues may occasionally extend this timeframe by a few more business days. Rest assured, we will do our best to get your items to you as quickly as possible.

If your order has not yet been delivered, please keep in mind that products are dispatched within 1-2 days after payment is processed. If this period has passed and your order hasn't shipped, please contact us via email, and we’ll provide an update.

For international orders, customs regulations can sometimes cause delays. If your package hasn’t arrived within the expected timeframe, please reach out, and we will look into it further to ensure it gets to you as soon as possible.

We take security very seriously. All transactions are conducted through global secure payment gateways, ensuring your credit card information remains completely safe.

If you receive only part of your order, don’t worry—products may be shipped from multiple warehouses due to stock availability. It’s common for items to arrive separately. Your remaining items will likely arrive soon, but feel free to contact us with any questions.

In the rare event that your order arrives damaged or tampered with, please notify us immediately. Kindly take photos of the damage, and we will send you a replacement free of charge.

Lastly, if you need to modify or cancel your order, please contact us within 24 hours of purchase. After this window, changes may not be possible, but we’ll do our best to assist you.

Consistently Delivering Value to You

At CocoYello, we're committed to offering you top-quality products every time.

But that's not all – we also strive to ensure your shopping experience with us is enjoyable and memorable. Your satisfaction is our priority!

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